Get in Touch

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Address

LZP023 Loziko Plaza, Trade Fair, Lagos

Working Hours

Monday – Saturday, 08:00 – 17:00

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Frequently Asked Questions

Quick answers to common questions.

We accept a wide variety of payment methods for your convenience. This includes major credit and debit cards such as Visa, MasterCard, and American Express, as well as digital payment options like PayPal and Apple Pay. Depending on your location, we may also offer local payment gateways or options like bank transfers. All payments are processed securely to ensure your information is protected.

Shipping times vary depending on your location and the shipping method selected at checkout. Domestic orders are typically delivered within 3–7 business days. For international orders, delivery times range between 7–21 business days, depending on the destination and customs processes. Yes, we offer international delivery to many countries around the world. You can check shipping availability and any additional fees during checkout.

We want you to be completely satisfied with your purchase. If you're not happy, you can return your item within 30 days of receipt for a refund or exchange. The item must be in its original condition with all tags and packaging intact. Some items, such as personalized or final-sale products, may not be eligible for return. Once we receive your returned item, refunds are processed within 5–7 business days to the original payment method. Shipping fees for returns may apply.

Once your order has been shipped, we send you a confirmation email with a tracking number and a link to track your package. You can use this link to check the current status of your shipment at any time. If you created an account with us, you can also log in to view your order history and track your package directly. If you have any issues with tracking, feel free to reach out to our customer support team.

Yes! We regularly offer discounts, promotions, and exclusive deals to our customers. The best way to stay updated is to sign up for our newsletter, where you'll receive special discount codes and promotions straight to your inbox. We also post seasonal sales and flash deals on our website, so check back frequently or follow us on social media to never miss out.